Contact Us


Main Office Information

P.O. Box 60567
908 Woodland Street
Nashville, TN 37206 

Hours

Monday, Tuesday, & Friday:
8:00 a.m. - 4:00 p.m. 

Wednesday:
8:00 a.m. - 2:00 p.m.
After 2:00 p.m. by appointment

Thursday Extended Hours:
7:00 a.m. - 6:00 p.m.


Have Questions? Please fill out the form below.


Credit Union Staff

Andrea Mercer, Chief Financial Officer

Audrey Brooks, Operations Supervisor

Bonnie Sensing, Part-Time Administration

Caroline Arnold, Loan Officer

DeAnna Ensley, Financial Service Specialist II

Donya Johnson, Chief Executive Officer

Sara Leftrick, Financial Service Specialist I

Tracie DeWire, Part-Time Administration

Contact Information

Phone: 615-226-3473
Mainline: 615-862-5432
Fax: 615-862-5433

Email

nfcu@nashvillefirecu.org 
*Staff emails - click on names below. 

Please Note - Regular e-mail is not a secure communication method. The Credit Union asks that you do not send confidential information by regular e-mail.


2023 Holiday Schedule

Holiday Closure
Martin Luther King Jr. Day January 16, 2023
Presidents Day February 20, 2023
Memorial Day May 29, 2023
Independence Day July 4, 2023
Labor Day September 4, 2023
Columbus Day October 11 , 2023
Thanksgiving Day November 30 , 2023
December 1 , 2023
Christmas Day Observance December 25 , 2023
December 26 , 2023
New Years Day January 1, 2024

Important Information

MasterCard Debit Card

Lost/Stolen: 1-800-472-3272

VISA Credit Card

Lost/Stolen: 1-800-991-4965

Balance Inquiry VISA Credit Card:

1-800-991-4960

Protect Yourself

Follow four simple steps!

  1. Request that a “Fraud Alert” be added to your credit report.

  2. Request a “Security Freeze” on your credit.

  3. Opt out of unsolicited credit and insurance offers by calling 1-888-5OPT OUT.

  4. Order your FREE Credit Report.

If you should find fraudulent activity, go to the “Privacy Rights Clearinghouse.”